Privacy Policy
Albatross Virtual Golf Inc.
Last Updated: November 9, 2026
At Albatross Virtual Golf Inc., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect customer information when you visit our facility, make reservations, or use our website.
1. Information We Collect
When you make a reservation, contact us, or use our services, we may collect:
Full name
Email address
Phone number
Booking dates, times, and reservation details
Membership and promotional information
Information voluntarily provided through our website or booking system
We collect information necessary to manage reservations, communicate with customers, and operate our business.
2. How We Use Your Information
We may use your information to:
Confirm, manage, and modify reservations
Send booking confirmations, reminders, and cancellations
Respond to customer inquiries
Manage memberships, leagues, and events
Provide customer service
Communicate promotional offers, special events, and discounts when permitted by applicable law
Improve our services and customer experience
3. Email and SMS Communications
Albatross Virtual Golf may send booking-related emails and text messages, including reservation confirmations and reminders.
Where we have appropriate consent under Canadian law, we may also send promotional communications about discounts, tournaments, events, and special offers.
Message frequency may vary. Standard message and data rates may apply.
Customers may unsubscribe from promotional SMS communications by replying STOP, where supported by the sending service, or by contacting us directly.
Customers may unsubscribe from promotional emails using the unsubscribe link provided in those messages.
We respect unsubscribe requests and will not continue sending promotional communications after consent has been withdrawn, subject to any communications permitted or required by law.
4. Sharing of Personal Information
We do not sell customer personal information.
We may use trusted service providers to support business operations, including:
Brevo, for email and SMS communications
Website and booking system service providers
Technology and data hosting providers
Other service providers necessary to operate our business
These providers may process customer information on our behalf for legitimate business purposes, subject to applicable privacy and security requirements.
SMS Privacy Protection:
All the above categories exclude text messaging originator opt-in data and consent; this information won't be shared with any third parties.
5. Protection of Information
We take reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, and disclosure.
Only authorized personnel and service providers should have access to personal information required for their responsibilities.
6. Data Retention
We retain personal information only as long as reasonably necessary for business operations, legal obligations, recordkeeping, and the purposes described in this policy.
Information that is no longer required will be securely deleted or anonymized, where appropriate.
7. Your Privacy Rights
You may contact us to:
Request access to your personal information
Correct inaccurate information
Withdraw consent for promotional communications
Request deletion of information, subject to legal and operational retention requirements
Ask questions about how your information is handled
We will respond to privacy requests in accordance with applicable Canadian privacy laws.
8. Third-Party Websites
Our website may contain links to third-party websites and services.
Albatross Virtual Golf is not responsible for the privacy practices of independently operated third-party websites. We encourage customers to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements.
Any updates will be posted on this page with a revised effective date.
10. Contact Us
For questions about this Privacy Policy or your personal information, please contact:
Albatross Virtual Golf Inc.
Edmonton, Alberta, Canada
Email: albatrossvirtualgolf@gmail.com
Website: https://albatrossvirtualgolf.ca